Education Program

Kevin Hood, CCM, M.Ed.
Executive Director, Club Benchmarking

Kevin Hood has over 25 years of club management, wellness & hospitality experience, including serving in senior leadership roles at some of the most exclusive athletic and country club properties in the world. Kevin joined the nationally renowned Club Benchmarking team in May of 2018 as their Executive Director for the Mountain/Central 13-state region stretching from Montana to Texas which he supports from his home base in Denver, Colorado.Kevin served for seven years as the Chief Operating Officer for Cherry Hills Country Club where he oversaw the hosting of the 2014 PGA TOUR’s Tournament-of-the-Year BMW Championship, featuring the nation’s top 72 professional golfers that also raised $3.5 million for the Evans Scholars Foundation. In 2013, he was honored by the Metropolitan Golf Writers Association’s with the Mary Bea Porter Award for saving the life of a Club member by providing CPR.  He has built a solid reputation serving highly discerning clientele, as a trusted executive and respected leader by boards of directors, and as a warm and engaging manager with an inclusive leadership style.Kevin earned his undergraduate degree in Exercise Physiology at the University of Colorado, Boulder where he was a starting linebacker for the Buffalo’s football team. He went on to play professional football with the Denver Gold of the United States Football League, before launching a personal training company that signaled the start of his 30-year career in the Club business.   He earned his M.Ed. in Exercise and Health Related Fitness from the University of Houston.Kevin has an active community life having served on the city of Wheat Ridge Economic Development Organization as President, the Chairperson of the Wheat Ridge Recreation Commission, and on the city’s Urban Renewal Authority. He also served as President of the Club Management Association of America’s Mile High Chapter for two years and continues to serve on the Executive Committee of the Colorado Golf Hall of Fame.  Kevin lives with his wife of 23 years, Brenda, in Lakewood, CO. They have one son, Noah, currently a Junior at the University of Colorado majoring in Physics.

Practical Strategic Planning

Too often, well intentioned, reasonably organized Strategic Plans get shelved.  The ‘whirlwind’ of daily operations and unanticipated ‘urgent’ challenges derail and distract from the most important, high leverage activities that ultimately determine success or failure.  This session delivers vital processes critical to effectively uncovering your club’s, and your department’s, most essential strategies.  The session also introduces tactical business implementation methods to ensure strategic plans are effectively supported on a day-to-day basis.

Setting Your Team up for Success... New Hire Orientations and Employee Engagement

New hire orientations are management’s first opportunity to engage the team—yet they often get lets than the needed attention.  Kevin provides examples of the new hire orientations he personally delivered to every new staff member during his seven-year stint as Cherry Hills GM.   He will also cover a list of ideas for seasonal kick-off each meetings, all-hands meetings and setting the tone and the key operational focus for the coming season.


Kim Strom
Computer Training Center at Meridian Technology Center

I am passionate about technology and how it can improve people's lives. This passion has taken many forms in my career from designing and programming computer systems, training adults to maximize their productivity with technology, bringing new ideas and ways to learn into a college classroom, to helping people understand how to use technology to connect to people, information, and new ideas. God blessed me with organizational skills which I have used to host events such as Technovation4Education at Meridian Technology Center and manage teams and special projects over the past 30 years. I believe it is important to surround yourself with people smarter than yourself to keep you learning and growing. It’s vital to trust and be trusted. I strive to give everything I have to every moment in time. I don’t want to waste a second of any day so I consciously choose to fill it with meaningful activities and thoughts. In addition, I thrive on learning any technology that can benefit one’s life. Fortunately, I get to spend the majority of my day finding new methods and techniques to increase productivity and efficiency for my clients. My extensive database background has enabled me to develop skills that let me take digital information and put it into a form that helps others make better business decisions. 

Optimizing Productivity & Performance Using Excel & Outlook

Kim Strom joins us to present "beyond the basics" of Microsoft Excel and Outlook.  Kim will share her expertise on generating professional presentations and increasing efficiency.  She will address these programs on both mobile and desktop platforms and reveal tools increase your productivity.  All attendees are encouraged to bring a personal laptop equipped with Excel and Outlook.  If you do not have one, we can provide one to you.  Please indicate whether or not you can bring a computer on the registration form.


Meeting Partners